Published: May 31, 2020
Updated: October 11, 2026 at 03:07AM
Welcome
Welcome to the New York City 311 Service Requests Terminal. This tool provides a unified, interactive geographic overview of municipal service requests submitted to NYC 311 over the preceding 24 hours. By mapping this data, this dashboard offers a comprehensive view of neighborhood quality-of-life concerns, infrastructural needs, and municipal enforcement demand across the five boroughs.
Data Overview
The data powering this terminal are drawn directly from the NYC Open Data portal via the Socrata Open Data API (SODA). It captures all publicly reportable 311 interactions—from noise complaints to heating violations—filed on October 10, 2026. The dataset is pre-filtered to isolate records with valid geospatial coordinates, ensuring accurate mapping of neighborhood hotspots.
How to Use These Data
This Interactive Surveillance Terminal provides a map and synchronized data table representing yesterday's 311 call volume. Use the terminal's interactive filters to isolate requests by borough or specific responding agency (e.g., NYPD for noise/parking, HPD for residential heating, DSNY for sanitation). Selecting a category dynamically updates both the map and the underlying data table.
Executive Summary
On October 10, 2026, New Yorkers submitted 10,934 geocoded service requests to 311. The most frequent complaint type citywide was "Illegal Parking", accounting for 1,968 individual reports. The NYPD was the most highly mobilized municipal department, tasked with responding to 49.3% of the day's overall geographic call volume.
24-Hour Surveillance Terminal
Spatial distribution of all geocoded service requests filed on October 10, 2026.
This interactive terminal maps the immediate geographic distribution of quality-of-life and municipal service demands. By isolating specific agencies, complaint types, or boroughs, analysts can transition from citywide daily trends to localized, street-level observations.